"Organizations, not government... hold the key to change in the world, and therefore when we write, we've got to write with the business, the organizational leader in mind."
We talk a lot about engagement, empathy, psychological safety in the workplace. But what we're really talking about, claims Yetunde Hofmann, is love.
Love is a difficult word to use in the context of business. It makes us uncomfortable. But if leaders embrace it as a 'core capability', it has the power to transform our relationships within, between and beyond our organizations.
As well as this profound stuff, we talk about the mechanics of interviewing and the power of leading with questions rather than statements. A powerful, affirming and thoughtful conversation.