For many CEOs, 'doing' social media is terrifying. Much easier to hire a millennial to do it for you. But in a world in which trust in corporates is at an all-time low, Michelle Carvill argues the best way to address that is to 'step outside of the boardroom and start having authentic conversations with your audience', not as a faceless corporation, but as a person. Yes, it's scary. Yes, it's hard to see a direct ROI. But there are also massive potential benefits.
This isn't a message only for leaders of multi-nationals, however. It applies just as powerfully to SMEs and even solopreneurs:
'If you are the owner of a business, you are the brand. You are the heart and soul of that business... you're the brand champion. You are the voice of that business and people want to know what you've got to say.'
Discover what getting social looks like for leaders, and also why Michelle - ironically - gets very anti-social in the process of writing itself. (And why she's never without a post-it pad.)